This Cancellation Policy explains how recurring and non-recurring Rocktie.com Premium Memberships may be canceled and what happens after cancellation.
Automatically Renewing Memberships
If you purchase a Premium Membership that is identified as automatically renewing or recurring at the time of purchase, your selected payment method will be charged according to the billing cycle shown when you complete your purchase.
Recurring billing will continue until the subscription is canceled.
If your payment method expires, is declined, becomes invalid, or cannot otherwise be successfully charged, your Premium Membership may not renew and your account may revert to Free Membership status after the current paid membership period ends.
If a recurring membership expires or fails to renew and you later wish to restore Premium Membership, the membership plans and prices available at that time will apply.
Canceling a Recurring CCBill Subscription
If you purchased an automatically renewing Premium Membership through CCBill, cancellation of the recurring billing must be processed through CCBill.
To avoid another recurring charge, we recommend canceling at least 24 hours before your scheduled renewal date.
You may contact CCBill Consumer Support 24 hours a day, 7 days a week, 365 days a year at 1-888-596-9279.
You may also visit CCBill.com to locate and manage your subscription.
Canceling recurring billing prevents future renewal charges. Unless a refund is issued or otherwise stated, cancellation does not normally remove the Premium Membership time that you have already paid for. Your Premium access may continue until the end of the current paid membership period, after which your account will revert to Free Membership status.
Cancellation Does Not Delete Your Rocktie Account
Canceling a Premium Membership or stopping automatic renewal does not automatically delete your Rocktie account.
After your paid membership period ends, your account may remain active as a Free Membership unless you separately deactivate or request deletion of your Rocktie account.
Account deactivation and account deletion are separate from canceling a paid membership.
Refunds
Canceling a membership does not automatically create a right to a refund.
Refund eligibility and refund requests are governed by our Refund Policy.
If Rocktie approves and processes a refund for a paid membership, Premium Membership associated with the refunded purchase may be terminated and the account may revert to Free Membership status.
Non-Renewing Memberships
A membership identified as non-renewing or one-time does not automatically renew and does not require cancellation to prevent another membership charge.
The membership will remain active for the period purchased and will expire automatically at the end of that period unless otherwise stated.
After expiration, the account may revert to Free Membership status.
Lifetime Premium Memberships
Rocktie Lifetime Premium Memberships are non-recurring and do not automatically renew.
For purposes of Rocktie.com, a Lifetime Premium Membership provides paid membership status for twenty (20) years from the applicable activation date, subject to Rocktie's Terms of Service.
Because Lifetime Premium Membership is a non-recurring purchase, there are no automatic membership renewal charges to cancel.
Alternative Payment Methods
Memberships purchased through a non-recurring alternative payment method are one-time purchases unless Rocktie clearly states otherwise at the time of purchase.
This may include certain payments made through alternative payment services or cryptocurrency.
One-time payments do not automatically renew and therefore do not require cancellation to prevent future charges.
Gift Credits Policy
Gift Credits are non-recurring purchases and do not automatically renew.
Gift Credits may be used to purchase eligible digital gifts for other Rocktie Members according to the features made available by Rocktie.
Gift Credits may not be redeemed for cash, Premium Membership, or other products unless Rocktie expressly provides otherwise. Gift Credits are void where prohibited by law.
Changes to This Policy
Rocktie reserves the right to revise this Cancellation Policy from time to time.
Changes to recurring membership terms will apply as permitted by applicable law and according to the membership terms presented at the time of purchase or renewal.
Contacting Us
If you have questions about your Rocktie membership or this Cancellation Policy, please Contact Rocktie Support.
This document was last updated on August 26, 2026.